Week 5 Chapter 4 Question 1

Removing yourself from a hostile situation, and having the ability to look at conflict and difficult situations from an unbiased perspective is an extremely difficult task. Emotions often get the best of people and they resolve their issues, or attempt to resolve their issues off impulse reactions and often times this is the worst solution. Personally, I react very quickly to conflict because I want it to be resolved in the quickest manner possible, however, speed is not always the best solution. The most important step in resolving conflict is the "time out" because its during this step that one can come up with a plan of attack, and organize thoughts to most effectively resolve the conflict at hand. Conflict and hostility are some peoples biggest fear because it often times breeds awkward situations and not knowing how to react or how what to say in hostile situations can be defeating.